Privacy & Security

V44 Privacy Policy

V44 treats the protection of your personal data as a top priority. This Privacy Policy explains in detail how your information is collected, used, stored, and protected.

Last Updated: 1 January 2026

Our Commitment

How v44 Protects Your Data

Six Core Principles We Follow to Protect Your Privacy

Encrypted Storage

All your personal data is protected with SSL/TLS encryption. No third party can ever access your information.

No Sale of Data

V44 never sells your personal information to third parties. Your data is used solely to improve our services.

Minimal Data Collection

Only the data necessary to provide our services is collected. We never ask for information beyond what is required.

Your Control

You have the right to view, correct, or request deletion of your personal data at any time.

Cookie Transparency

We clearly disclose which cookies are used and why. You can disable certain cookies at any time.

Immediate Breach Notification

In the event of a data security incident, affected users will be notified within the timeframe required by law.

01 Introduction & Scope

V44 (https://v44.wine) is an online gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies between v44 and all its users. By registering on or using v44's services, you are deemed to have read and accepted this Privacy Policy.

V44 believes privacy is a fundamental right. We handle your personal information with the utmost care and responsibility. Our privacy policy is written in clear, straightforward language so you always know exactly how your data is being used.

This policy applies to the v44 website, mobile app (where applicable), and all related services.

We do not share your data with any third party without an order from a government authority or regulatory body. Our team remains vigilant in protecting your information at all times.

02 What types of information are collected

V44 collects different types of information in different situations. The table below outlines the details of what is collected:

Data Type Example When It's Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the time of registration
Financial Information Payment methods, transaction history During Deposit/Withdrawal
Technical Information IP address, device type, browser While Using the Platform
Gaming Activity Game history, bet amounts, wins/losses Time spent playing
Communication Records Support chat history, email Support Contact Hours

v44 never stores your full payment card number or PIN. Payment information is processed in fully encrypted form.

03 How information is collected

V44 collects your information through the following methods:

  • Directly from you: Information provided via registration forms, KYC documents, support communications, and account settings.
  • Automatically: Via cookies, log files, and tracking technologies while using the platform.
  • From third parties: Limited data from payment providers (Mobile Pay, Nagad) and identity verification agencies.
  • From Game Providers: Technical data related to gaming activity.

We only collect information that is necessary. No sensitive data (such as religious identity or political views) is collected without your explicit consent.

04 Purpose of Data Use

V44 uses the data it collects for the following purposes:

  • Creating and managing your account.
  • Processing payments and verifying transactions.
  • Completing KYC and age verification.
  • Enforcing responsible gaming policies.
  • Preventing fraud and money laundering.
  • Providing customer service and support.
  • Ensuring the security and stability of the platform.
  • To meet applicable legal and regulatory obligations.
  • Sending personalized offers and bonuses (with your consent).
  • To improve and analyze platform performance.

Your explicit consent is obtained for marketing communications. You may withdraw this consent at any time.

05 Data Sharing & Disclosure Policy

V44 does not sell your data. However, limited information may be shared in the specific circumstances outlined below:

  • Payment providers: Necessary information shared with payment partners such as Mobile Pay and Nagad to process transactions.
  • Identity Verification Agency: With authorized third parties for the KYC process.
  • Legal obligations: In response to a court order or a lawful request from a government authority.
  • Security Investigations: With relevant security agencies for fraud investigation purposes.
  • Game Providers: Minimum technical data necessary for game operation.

In all cases, only the minimum necessary information is shared. All partners with whom data is shared are required to sign strict confidentiality agreements.

v44 never sells or transfers your personal data to advertisers or marketing agencies.

06 Technical Data Security Measures

V44 uses industry-leading technology to keep your data safe. Our security framework operates across multiple layers:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Database Encryption: Stored sensitive data is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & IDS: Advanced firewall systems to block unauthorized access.
  • Regular Security Audits: Regular security audits are conducted by third parties.
  • Restricted Access: Only authorized staff have access to your information.

If you notice any suspicious activity related to your account security, contact support immediately.

07 Data Retention Period

V44 retains your data for defined periods depending on the type of information and applicable legal requirements:

  • Account Information: For as long as your account is active, and for 5 years after closure.
  • Transaction records: A minimum of 7 years, as required by financial regulatory law.
  • KYC documents: 5 years after account closure.
  • Support Contact: Up to 3 years.
  • Cookie Data: 1 day to 1 year, depending on the cookie type.

After the retention period, data is securely deleted or anonymized so that you can no longer be identified.

08 Cookie Policy

The v44 website uses cookies. Cookies are small text files stored in your browser that help improve the platform's functionality.

We use the following types of cookies:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To analyze platform usage. You can disable these if you wish.
  • Marketing Cookies: To show relevant advertisements. Never used without your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

09 Your Rights

You have a number of rights regarding your personal data. v44 fully respects all of these rights:

Right to access

The right to know what information we hold about you and to receive a copy of it.

Right to rectification

The right to request correction of inaccurate or incomplete information.

Right to erasure

The right to request deletion of your data under certain conditions.

Right to Restrict Processing

The right to request restriction of data processing under certain circumstances.

Data Portability

The right to receive your data in a standard, portable format.

Right to object

The right to object to the use of your data for specific purposes.

To exercise any of these rights, email us at support@v44.wine or reach out via live chat. We typically respond within 30 days.

10 Children's Privacy

V44 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If an underage user is found to have registered on v44, their account will be immediately terminated and any collected data will be deleted.

If you become aware that a minor is using v44, please notify us at support@v44.wine. We will take immediate action.

11 Privacy Policy Updates

V44 may update this privacy policy from time to time. For significant changes, you will be notified via your registered email or through a notice on the platform.

Continued use of the platform after an updated policy is published will be considered acceptance of the new policy. You can check the "Last Updated" date at the top of this page to see whether any changes have been made.

If you do not agree with the updated policy, please withdraw your balance before closing your account.

12 Contact & Complaints

For any privacy-related questions, complaints, or requests, please reach out to us:

  • Email: support@v44.wine
  • Live Chat: Available 24/7 after logging into the platform

After a privacy complaint is submitted, v44 typically provides an initial response within 72 hours. Complex matters may take up to 30 days to resolve. We take every complaint seriously and aim to handle each one with full transparency.

Your privacy is our top priority. Don't hesitate to reach out with any concerns.

FAQs

Privacy FAQs

Everything You Need to Know About Your Data Privacy

No, v44 never sells your personal data to third parties. Limited information may be shared with authorized partners for specific purposes such as payment processing and KYC verification, but they are bound by strict confidentiality agreements.

Even after an account is closed, certain data must be retained for a defined period to meet legal requirements. Transaction records are kept for 7 years and account information for 5 years. After that, the data is securely deleted.

v44 ensures the highest level of security through SSL/TLS encryption, firewalls, and regular security audits. That said, keeping a strong password and enabling two-factor authentication (2FA) are important steps you can take to protect your own account.

Email us at support@v44.wine or reach out via live chat. After verifying your identity, we will provide a copy of your stored data or make the necessary corrections. Requests are typically resolved within 30 days.

Marketing messages are only sent with your consent. You can manage this preference during registration or through your account settings, and you can withdraw your consent at any time.
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Play in a Safe Environment

Your information is fully protected at v44. Join today for secure payments, Bangla support, and the best gaming experience.

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